Legal
Effective Date: Insert date before launch
Boston Climate Co. ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have. Boston Climate Co. is a concierge and referral service that connects homeowners in Greater Boston with licensed, independent HVAC professionals. We do not perform HVAC services ourselves.
When you contact us through our website form, by phone, or by email, we may collect the information you choose to provide, including your name, phone number, email address, the town or neighborhood where you live, and details about the heating, cooling, or air quality service you need. When you visit our website, we may also automatically collect limited technical information such as your IP address, browser type, device information, and pages viewed, through cookies and similar technologies.
We use the information you provide for the following purposes: to respond to your inquiry; to connect you with a licensed, independent HVAC professional in our network who can assist with your request; to communicate with you about your request; to operate, maintain, and improve our website; and to comply with applicable law. We do not sell your personal information.
This is central to how our service works, so we want to be clear about it. When you submit a request, we share the information you provide with one or more licensed, independent HVAC professionals in our network so they can contact you and provide service. We may also share information with service providers who help us operate our website and communications (such as form, hosting, and analytics providers). We may disclose information if required by law or to protect our legal rights. We do not sell your personal information to third parties for their own marketing.
Our website uses cookies and similar technologies to operate the site, remember preferences, and understand how visitors use our pages. You can control cookies through your browser settings. We may use analytics tools that collect aggregated, non-identifying usage information to help us improve the site.
We maintain reasonable administrative, technical, and physical safeguards designed to protect the personal information we collect, consistent with applicable Massachusetts law. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.
We retain personal information only as long as reasonably necessary to fulfill the purposes described in this policy, including connecting you with a professional and responding to your request, and as required by law. You may request deletion of your information as described below.
You may request access to, correction of, or deletion of the personal information we hold about you by contacting us at info@bostonclimateco.com. You may also opt out of non-essential communications at any time. We will respond to requests consistent with applicable law.
Our website and services are intended for adults and are not directed to children. We do not knowingly collect personal information from children.
Our website may link to third-party websites or resources, including MassSave and equipment manufacturers. We are not responsible for the privacy practices of those third parties, and we encourage you to review their policies.
We may update this Privacy Policy from time to time. The "Effective Date" above reflects the most recent revision. Continued use of our website after changes are posted constitutes acceptance of the updated policy.
If you have questions about this Privacy Policy or your information, contact us at:
Boston Climate Co.
info@bostonclimateco.com
Launching Soon
Greater Boston, Massachusetts